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Privacy Policy
This is the privacy policy page for www.marina-appel.com (applies to all types of data collection, including through the website and offline events)
1. Introduction
This Privacy Policy explains how we collect, use, and protect your personal data when you use our coaching services, including sessions, workshops, and retreats. We comply with the General Data Protection Regulation (GDPR) and French data protection laws.
2. Data Controller
Marina Appel EI, registered in France under SIRET 98470112800014, with its registered office at 223 Chemin de Combloup 38420 Murianette, is responsible for processing your personal data. For any inquiries, you can contact us at contact@marina-appel.com.
3. Data We Collect
We may collect and process the following data:
Personal identification data (name, email, phone number, etc.).
Information provided in coaching sessions (only as necessary for the services). We do not record audio or video of sessions without your explicit written consent.
Payment details for billing purposes.
Technical data such as IP address, browser type, and usage statistics.
4. Purpose of Data Processing
Your data is processed for the following purposes:
To provide and manage coaching services.
To communicate with you regarding your sessions or events.
To process payments and issue invoices.
To comply with legal obligations.
To improve our services through anonymous feedback.
To protect our legal rights and interests, including dispute resolution and legal defense.
5. Legal Basis for Processing
We process your data based on:
Your consent (for marketing communications, testimonials, etc.).
Contractual necessity (to provide the requested services).
Legal obligations (for tax and accounting compliance).
Legitimate interests (improving our services and customer experience).
6. Data Retention
Your personal data is retained for the period necessary to fulfill the purposes outlined in this policy. Legal and contractual obligations may require longer retention periods.
7. Data Security
We implement technical and organizational measures to protect your data against unauthorized access, alteration, or loss.
8. Sharing of Data
We do not sell your personal data. Data may be shared with service providers (e.g., payment processors) only when necessary for service delivery and legal compliance.
9. Your Rights
Under GDPR, you have the following rights:
Right to access your data.
Right to rectification of inaccurate data.
Right to erasure (‘right to be forgotten’).
Right to restrict processing.
Right to data portability.
Right to object to processing.
Right to lodge a complaint with the CNIL (Commission Nationale de l’Informatique et des Libertés).
You can exercise these rights by contacting us at contact@marina-appel.com. We undertake to respond to your request within one month of receipt. If you are not satisfied with our response, you have the right to lodge a complaint with the CNIL (www.cnil.fr).
10. Cookies and Tracking
We may use cookies to improve website functionality and user experience. You can adjust your cookie settings in your browser.
11. Changes to This Policy
We reserve the right to update this Privacy Policy. Any significant changes will be communicated through our website.
12. Contact Information
For any questions regarding this Privacy Policy, please contact us at: Marina Appel contact@marina-appel.com www.marina-appel.com
This policy was last updated on 06.03.2025.